TEA!
Oh my word I love tea! Anyone that knows me, knows I love tea!
There is just something about it, it gives me a homey and comfortable feeling and can totally bring people together! While having a wonderful cup of tea I can get lost in my thoughts and write away in my journal, scribble and dream ideas for future projects, and get together with a friend to catchup on life, all while enjoying a steaming cup of goodness.
There are plenty of shops that have been opening up around town and they are all good in their own ways and have their own wonderful blends, but somehow DavidsTea has captured my interest...tugged at my heart strings and tingled my tastebuds!
All the DavidsTea locations have been wonderful and the thing that keeps me coming back besides their tea blends... customer service! DavidsTea gets it. The associates are knowledgeable, witty, quick and seem to care that you leave their location a satisfied customer. A satisfied customer is a return customer. I LIKE that!



I am a sucker for good customer service. I'd like to think that I provide the best customer service I can in order to keep people coming back to me for their photographs. Hence, I expect the same from the places that I invest my money in or the partners I work with.
Customer service is one of the things that I can say is part of my brand. I know that sounds odd but hear me out. There are people that provide customer service because they have to in order to keep their business; without customer interaction there would be no business. Somehow they feel like they are obligated to do it, or hire someone else to do it and don't invest the appropriate time or resources on this aspect of their business. I can say that in the beginning I thought I provided personable and good customer service, however, my lack of organization and a lack of turn-around structure left much to be desired and turned all my good customer service efforts into a not so pleasant experience. Having re-evaluated my process and having implemented a workable and reasonable structure, I can confidently say that my customer satisfaction is what I've always thought it should be!
Susana Cristina is personable, caring and exceeds expectations!
To that I raise my iced cup of Mango Diablo and say 'Cheers!!'

Lot'sa Love!
Susana






















